Privacy Policy
Effective Date: 12 August 2026
Joe’s Gutters & Patios (“Joe’s Gutters,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.joesgutters.com or contact us about our gutter, patio cover, screen room, carport, awning, cleaning, repair, or related services.
Information We Collect
We may collect information that you voluntarily provide, including:
- Your name
- Email address
- Telephone number
- Property or service address
- Project details, photos, or other information you submit
- Communications and inquiries you send to us
- Information provided when requesting an estimate or scheduling services
We may also automatically collect certain technical information when you use our website, such as:
- IP address
- Browser type and device information
- Pages viewed and links clicked
- Date, time, and duration of visits
- Referring website or advertising source
- General location information
- Cookie and similar tracking information
Please do not submit sensitive personal information through our website unless we specifically request it and provide a secure method for doing so.
How We Use Information
We may use information we collect to:
- Respond to inquiries and estimate requests
- Contact you about requested services
- Schedule appointments and communicate about projects
- Provide, maintain, and improve our website and services
- Process payments or help arrange financing through applicable third parties
- Send service-related communications
- Send promotional communications where permitted by law
- Understand website usage and improve marketing
- Prevent fraud, misuse, or security incidents
- Comply with legal obligations and protect our rights๏ปฟ
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand visitor activity, and measure marketing performance.
Some technologies may be provided by third-party services, such as website hosting, analytics, advertising, scheduling, estimate-request, payment, or customer-management providers. These providers may collect information in accordance with their own privacy policies.
You can adjust cookie settings through your browser. Disabling cookies may affect certain website features.
How We Share Information
We may share information with:
- Employees, contractors, and service providers who help us operate our business
- Website hosting, analytics, advertising, scheduling, estimate, payment, and customer-management providers
- Financing providers when you request financing information or apply for financing
- Professional advisors, such as attorneys, insurers, accountants, or consultants
- Government authorities or other parties when required by law
- Parties involved in a business transfer, merger, sale, or similar transaction
- Other parties when necessary to protect our customers, business, website, or legal rights
We do not sell your personal information for money. We may use advertising or analytics services that process information for measurement or targeted advertising purposes, depending on how those services are configured.
Communications
If you provide your phone number or email address, we may contact you regarding your inquiry, estimate, appointment, project, or account.
Where permitted by law, we may also send promotional messages. You may opt out of marketing emails by using the unsubscribe link in the message or contacting us directly. You may opt out of marketing text messages by replying “STOP.” Opting out of marketing communications will not prevent us from sending important service-related messages.
Message and data rates may apply to text messages.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services. These may include estimate-request platforms, financing providers, payment processors, social media platforms, mapping services, analytics providers, or other business tools.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing information.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business purposes.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it where appropriate.
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information, subject to legal exceptions
- Opt out of certain marketing communications
- Ask questions about how we collect or use information
To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request. We will respond within the time required by applicable law.
Louisiana Residents and Other U.S. Residents
We operate in Louisiana and primarily serve customers in the Greater New Orleans area. Privacy rights may vary depending on your state of residence and applicable law. Nothing in this Privacy Policy limits rights that cannot legally be waived.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the Effective Date. Your continued use of the website after changes are posted means the updated policy applies to your use of the website, to the extent permitted by law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
Joe's Gutters & Patios
1601 Belle Chasse Hwy, Ste 104, Gretna, LA 70056
Phone: 504-813-4293
Email:
info@joesgutters.com